Recruitment is all about people. But there’s no doubt technology is playing an increasing role in this overwhelmingly human process. Here are five huge advances that promise to transform the work of recruiters, and bring people and technology even closer together.

Data and analytics

Nowadays, pretty much every facet of business performance can be tracked through KPIs – and recruitment is no different. When you think about it, recruitment is absolutely brimming with cold hard data. Or as we like to call it, ‘recruiter rocket fuel’.

How technology is driving innovation in recruitment

Published by Fidio Team on Monday 14

Recruitment is all about people. But there’s no doubt technology is playing an increasing role in this overwhelmingly human process. Here are five huge advances that promise to transform the work of recruiters, and bring people and technology even closer together.

Data and analytics

Nowadays, pretty much every facet of business performance can be tracked through KPIs – and recruitment is no different. When you think about it, recruitment is absolutely brimming with cold hard data. Or as we like to call it, ‘recruiter rocket fuel’.

Recruitment channel effectiveness, time-to-fill, offer acceptance rate, cost-per-hire … these are just a few of the factors that can be closely measured with recruitment analytics. Armed with all this lovely rich data, recruiters can gain amazing insights on what’s going well, and spot room for improvement.

Artificial intelligence (AI)

Some of the greatest technology heavyweights are conflicted about AI. On the one hand, you’ve got people like Google CEO Sundar Pichai describing AI as ‘one of the most important things that humanity is working on’.[i] And on the other, you’ve got people like Elon Musk, co-founder of Tesla and OpenAI, describing it as ‘far more dangerous than nukes’.[ii]

Who’s right? They both are. AI presents both massive opportunities and massive challenges, and (sci-fi writers aside) we can’t yet imagine all the ways in which it’ll change our world. But one thing is certain: as the driving force behind many new technologies, AI will percolate through every area of business life. And that includes recruitment.

Chatbots

Thanks to AI, machines can now understand humans and respond intelligently – chatbots being a prime example of this in action. Chances are, you’ve already interacted with a chatbot, perhaps by messaging an online helpdesk or asking your favourite brand a question in Facebook Messenger. The technology is so good, it’s often impossible to tell a bot from a human. The best chatbots can chat in multiple languages, and even understand emojis.

In recruitment, chatbots are being used to communicate with candidates in a quick, engaging way, for example, arranging interviews or answering straightforward questions. This frees up human recruiters to focus on more challenging, rewarding tasks.

Robotic process automation

Another advance that’s driven by AI is automation. We’ve all seen the doom-and-gloom headlines about the terrible effect automation and robots will have on human jobs. But people said the same thing about the internet – an innovation that ultimately created far more jobs than it displaced.

Some recruitment processes will undoubtedly be automated in future. Take recruitment bot Vera as an example. Vera, a product of Russian startup Stafory, can search for CVs and covering letters, communicate with candidates via phone, and multitask across different vacancies. But rather than becoming servants to our robot masters, human recruiters and hiring managers will always have the final say on hiring decisions.

Video interviewing

The innovations we’ve mentioned so far are all about making processes easier, saving time and delivering greater value. These are all reasons why we founded Fidio’s video interviewing platform in the first place.

Video interviewing complements these other recruitment innovations, as it allows recruiters and hiring managers to reach great candidates more easily, unearth better insights, and speed up the recruitment process. But unlike some of the other innovations, you don’t need to invest in expensive new tech. High fives all round!

Fidio’s video interviewing platform is the perfect way to combine people and innovation. Give us a bell – we’re not robots, we promise – and let’s talk about innovating your recruitment.

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